1. Introduction
Welcome to Sima Mind ("Sima Mind", "we", "us", or "our").
Sima Mind is an AI-powered educational and study platform designed to help learners study more efficiently, understand difficult subjects, organize their learning, practice for examinations, analyze educational materials, and develop personalized study plans.
This Privacy Policy explains how Sima Mind collects, uses, stores, protects, and shares information when you use our application, website, or related services.
2. Information We Collect
2.1 Account Information
We may collect your name, email address, phone number, password, date of birth, profile details, preferences, and profile photograph if you choose to provide it.
2.2 Educational Information
We may collect educational level, grade, school or institution, programme, subjects, curriculum, academic goals, examination goals, learning preferences, study progress, and quiz or exam performance.
2.3 Study Habits and Preferences
We may collect your preferred study times, revision habits, attention preferences, explanation difficulty, reminder times, and content formats to build personalized study plans and recommendations.
3. User-Generated and Uploaded Content
Sima Mind allows users to create, upload, or submit educational material such as text, notes, questions, answers, PDFs, Word documents, PowerPoint presentations, images, scanned documents, audio recordings, and voice input.
When you upload content, we may process it to provide features such as document analysis, summaries, explanations, question answering, flashcards, quizzes, practice examinations, study guides, infographics, slide decks, audio overviews, AI conversations, and other educational tools.
You are responsible for ensuring that you have the right or permission to upload material to Sima Mind, and you should not upload private, confidential, copyrighted, or personally identifiable content without authorization.
4. AI-Powered Features
Sima Mind may use artificial intelligence to provide educational assistance, including AI study assistants, explanations, summaries, flashcards, quizzes, multiple-choice questions, examination simulations, clinical scenarios, study plans, personalized recommendations, voice-based learning, and audio explanations.
Information you submit to an AI feature may be processed to generate the requested response. Where available, you may choose whether the AI uses only the material you provide or also performs external research.
5. Educational and Medical Content
Sima Mind may offer educational support in many areas, including medicine and health sciences. This content is provided for educational use and is not a substitute for a qualified teacher, healthcare professional, lawyer, or other expert.
AI-generated information may be incomplete or incorrect. Users should independently verify important academic, medical, legal, scientific, or professional information using authoritative sources.
Users must not upload identifiable patient information or confidential clinical data unless they are authorized to do so and the relevant feature permits it.
6. Camera, Photos, Microphone and Files
Where supported and where you grant permission, Sima Mind may access your camera, photos, files, and microphone to provide features such as photographing exam questions, scanning notes, uploading study material, document analysis, voice questions, and speech recognition.
7. Voice and Audio
If you use voice or audio features, Sima Mind may process voice recordings, speech-to-text information, audio questions, voice commands, and audio generated from educational content.
8. Personalized Learning
We may analyze your study activity, quiz and exam performance, frequently studied topics, study schedule, learning preferences, explanation level, and study frequency to create tailored study plans, revision schedules, reminders, practice questions, and recommendations.
9. External Research and Educational Resources
If you request external research, Sima Mind may use third-party search engines, research databases, academic resources, video platforms, or educational services to provide references, study resources, and explanations. These external sources are subject to their own terms and privacy policies.
10. Study Groups and Community Features
Sima Mind may offer study groups, communities, group chats, discussion areas, or social learning features. You should exercise caution when communicating with other users and should not share personal information you do not wish to make public.
11. Guest Access
Some features may be available without creating an account. Guest users may have limited access, and additional functionality may require an account to save history, synchronize information, and enable long-term personalization.
12. Children and Minors
We take children's privacy seriously and comply with applicable laws and platform requirements. Where required, we will seek parental or guardian consent and apply appropriate restrictions to protect younger users.
13. Information Collected Automatically
When you use Sima Mind, we may automatically collect device type, operating system, app version, language, IP address, approximate location derived from IP address, crash reports, diagnostic information, performance information, feature usage, session information, and general interaction information.
14. Notifications
If you grant permission, Sima Mind may send study reminders, scheduled study sessions, revision reminders, quizzes, goals, progress updates, and service announcements. You can disable notifications in your device or app settings.
15. Analytics and Diagnostics
We may use analytics and diagnostic technologies to understand app use, identify technical issues, and improve reliability and user experience.
16. Third-Party Service Providers
We may use third-party providers for hosting, storage, authentication, AI, speech recognition, text-to-speech, search, analytics, crash reporting, notifications, payments, security, and customer support.
17. Payments and Subscriptions
Where subscriptions or purchases are processed through Google Play or another authorized provider, payment information may be handled directly by that provider, and Sima Mind may not receive full card details.
18. How We Use Information
We may use information to provide and operate the service, create accounts, offer AI-powered educational features, analyze uploaded educational material, create personalized content, track study progress, generate quizzes and practice material, send notifications, provide customer support, detect abuse, maintain security, diagnose technical issues, improve the product, process subscriptions, and comply with legal obligations.
20. AI Service Providers
Some Sima Mind features may depend on third-party AI or machine-learning services. Information submitted through those features may be transmitted to the relevant provider to process the request.
21. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information, but no method of transmission or storage can be guaranteed to be completely secure.
22. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain accounts, protect security, resolve disputes, comply with legal obligations, and maintain business records.
23. Account Deletion and Data Deletion
Users may request deletion of their Sima Mind account and associated personal information through the in-app deletion option or by contacting account-deletion@simatech.uk. We will also provide an external deletion page at https://simatech.uk/account-deletion.
24. Your Privacy Rights
Depending on your country or region, you may be able to request access to, correction of, deletion of, or restriction of your personal information, object to certain processing, withdraw consent, and manage communication preferences. To exercise your rights, contact privacy@simatech.uk.
25. International Data Processing
Sima Mind and its service providers may process or store information in countries other than the one in which you live. Where required, appropriate safeguards will be implemented for international transfers.
26. Third-Party Websites and Resources
Sima Mind may provide links to other educational websites and resources. These services operate independently and may have their own privacy policies. We are not responsible for their privacy practices.
27. Copyright and User-Provided Material
You are responsible for ensuring that you have the right to upload or use any material through Sima Mind. We do not claim ownership of content you upload merely because it is processed by the service.
28. Academic, Medical and Professional Disclaimer
Sima Mind is an educational platform and is not a substitute for a qualified teacher, healthcare professional, lawyer, or other professional. AI-generated information may contain errors or omissions, and users should verify important information with authoritative sources.
29. Changes to This Privacy Policy
We may update this Privacy Policy as our services, data practices, or legal requirements change. The updated policy will be published with a new effective date.
30. Contact Us
Sima Mind
Developer: Blessings Chewe & Omar Elsayed
Company: Sima Tech
Country: Zambia
Privacy Email: privacy@simatech.uk
Support Email: support@simatech.uk
Account Deletion Email: account-deletion@simatech.uk
Website: https://simatech.uk
Account Deletion: https://simatech.uk/account-deletion